Delivery & Returns Polices

Delivery & Shipping

Order Processing:
Orders are typically processed within 1-3 business days after payment confirmation.

Delivery Times:
Standard delivery is 1-3 business days after your order is processed. Delivery times can vary depending on your location, holidays, or events beyond our control.

Shipping Fees:
Shipping costs are calculated at checkout based on your delivery address and payment option.

Returns & Exchanges

We hope you love your Locafy purchases. If not, here’s how returns work:

Return Window:
Return requests must be submitted within 14 days of delivery.

Return Conditions:
Items must be unworn, unwashed, undamaged, and with all original tags attached.

Items Not Eligible for Return:
Discounted or sale items
Swimwear
Accessories & jewelry
Beauty products
Candles

Return Shipping Costs:
Return shipping is the customer’s responsibility.

Exceptions:
Policies may change during peak seasons or due to unforeseen circumstances.


How to Start a Return
From Contact Us page, Contact us via email, phone, or social media.
Provide your order number, full name, and details (photos if applicable).
We’ll guide you through the next steps.

Need help?
Visit our Contact Us page or check out our FAQs for more info.

Note
This Delivery & Returns policy is a summary. For full legal details, please refer to our Customer Terms & Conditions.